|
Requisition Form
The link to our requisition form
will allow you to view and print out
the form if your system has Adobe
Acrobat.
The requisition is the key
communication and documentation tool
accompanying specimens you send us.
Office or nursing staff who are
already overwhelmed with paperwork
may see the requisition as more
nuisance paperwork. The real
nuisance comes if the req is not
properly filled out, and we besiege
you with phone calls and returned
specimens. This piece of paper is
the only way we are made aware of
your intentions and instructions,
your patient's demographics and
billing information. In many cases
we cannot begin processing specimens
you send until we have all the
information, so incomplete
information means delays for you and
the patient. We do not have the
benefit of seeing the patient,
talking to your doctor ahead of
time, or having access to your
patient's insurance information: we
are at your mercy on these accounts.
We
will periodically refer back to our
req to illustrate the key features
and essential information. Most
requisitions are similar and require
the same basic information; I
realize it is difficult to keep all
the paperwork straight for all the
labs you work with. I hope this
discussion will help you through the
confusion. It is important that we
get the proper form (that is, PCNM
would rather not have to translate a
TriCore, SED or LabCorp form).
Please understand that if you use an
office-generated label affixed to
our req that you may need to fill in
additional elements, that may not be
on your label. For instance, some
labels do not include the patient's
SSN, the clinician's name, and the
date of service, and yet these are
key information elements that we
must have-or we cannot process the
specimen.
Take
a look at the requisition form:

It is
divided into four key sections.
The first (across the top) is office
and patient demographics.

The
key elements here are patient name,
DOB, SSN, physician name, and your
own patient number (which we can put
on our report form to aid you in
your filing).
The
next part, below and to the left of
the demographic section, is the gyn
cytology/tissue pathology
information.

Key
elements here include the Medicare/ABN
block (which we will return to in a
minute), patient history and
clinical findings, especially LMP.
The right section, for non-gyn
and tissue pathology,

allow
for input of FNA information, level
of suspicion, clinical history,
source of specimen and special
requests such as for slide recuts
and report copies to be sent to
designated providers. If you
choose to fill in the pre and post
op diagnostic fields, realize that
"pending pathology" is not an
option! Rather, the point is what
your clinician thinks the diagnosis
might be after having performed the
procedure -the doctor's preoperative
impressions may have changed. These
fields are designed for hospital
cases, so are not key for outpatient
cases. The surgical pathology
portion allows for input of more
that one specimen-there should be a
separate entry for every
specimen/container submitted.
The
last part is the billing
information.

Regarding billing issures...
We
consistently see problems in two
areas: 1) Advanced Beneficiary
Notice (ABN) signatures, and 2)
diagnostic vs. screening Paps. Refer
again to the left upper section of
the req under Gyn Cytology. Note the
Medicare patient must sign for a
screening Pap. Medicare considers a
statement that "signature is on
file" for the ABN as fraudulent; a
new signature must be secured for
every patient contact. If in doubt
with the Medicare patient, have them
sign. Remember to always indicate
whether the Pap is screening, high
risk screening, or diagnostic.
Diagnostic Paps require an ICD-9
code-we are not allowed by Medicare
to assign this code. Each of these
categories requires a different V
code and is not payable if not
properly coded. We have prepared a
laminated form to clarify the
difficulties of categorizing a
specimen as screening, high risk, or
diagnostic. This quick reference
form is available from our office.
A
final note on the requisition...
Our
Client Services Department deals
daily with your office staff to
recover information not placed on
the requisition form. Unlike your
office personnel, we do not see the
patient, and do not have current
patient data or the insurance card.
We rely solely on you for that
information, and we depend upon you
to provide current information, as
given by the patient at the time of
service (as opposed to outdated
system information). If we do not
get the correct information up
front, we end up having to call your
office to get it updated, which
creates more work for you in the
long run, and results in unnecessary
delays.
For surgical diagnoses, the
pathologist makes the diagnosis and
codes the case. For Pap smears, we
are not allowed to do that. So, you
need to provide the proper ICD code
or clinical diagnostic information.
|